Terms & Conditions

Terms and Conditions

Welcome to Lake Valley Vacuums! Before using our products or services, please read these terms and conditions carefully. By purchasing from us or using our services, you agree to the following:

1. General Information

Lake Valley Vacuums provides central vacuum systems, built-in vacuum installations, and related services throughout the South Okanagan. We strive to provide high-quality products, reliable service, and expert advice.

All information provided on our website, in-store, or over the phone is intended as general guidance. While we aim for accuracy, we cannot guarantee that every detail applies perfectly to your individual situation.

2. Orders and Payments

  • All orders must be paid in full before installation or product delivery.
  • We accept payment via credit card, debit, or approved financing options.
  • Prices are subject to change without notice, but confirmed orders will honor the price at the time of purchase.

3. All Sales Are Final

  • All products and services purchased from Lake Valley Vacuums are final sale.
  • No refunds will be issued, except where required by law.
  • Exchanges or cancellations are not permitted once an order has been confirmed, except at the sole discretion of Lake Valley Vacuums.

This includes, but is not limited to:

  • Vacuum systems
  • Installation services (new builds or retrofits)
  • Replacement parts or accessories

We recommend reviewing your order carefully and contacting us with any questions before purchase.

4. Service Calls & Installations

  • We make every effort to complete installations and service calls according to the schedule provided.
  • If an appointment needs to be rescheduled, we require notice at least 24 hours in advance.
  • While we strive for perfect results, Lake Valley Vacuums is not responsible for damages caused by pre-existing home conditions, misuse, or unforeseen complications beyond our control.

5. Warranty

Certain products may carry manufacturer warranties. Please refer to the manufacturer’s documentation for specific warranty details. Lake Valley Vacuums will assist with warranty claims when applicable.

6. Liability

Lake Valley Vacuums is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our maximum liability is limited to the purchase price of the product or service purchased.

7. Changes to Terms

Lake Valley Vacuums reserves the right to update or modify these Terms and Conditions at any time without notice. The most current version will always be posted on our website.

8. Contact Us

If you have questions about these Terms and Conditions or your purchase, please reach out:

Lake Valley Vacuums
778-476-4172

hello@lmkventures.com

Thank you for choosing Lake Valley Vacuums. We appreciate your business and look forward to helping you keep your home clean and hassle-free!